Shipping & Returns

 

SHIPPING & DELIVERY

 

  • Shipping fees are non-refundable
  • All orders are shipped in the order they are received
  • Please allow up to 5 days for your orders to ship
  • We primarily use USPS or UPS to ship our orders.   You must contact El Huizache for any special shipping requests.
  • The shipping rate are free
  • You will be sent a tracking number when your shipping label prints, please allow up to 12 hours for tracking information to be updated.
  • Once your order leaves El Huizache, it is out of our control. For questions and concerns about shipping, please contact the carrier
  • El Huizache will not be responsible for any items lost during shipping

 

Return policy

  •   If you are not completely satisfied with the items you have purchased, you may Exchange them within 5 days from the delivery date. We will not be able to offer a return since each crafted piece takes time to elaborate. However we gill gladly change the item along as they have not been used and have no damages or defects.