Return Policy

At El Huizache Studio, we take immense pride in the quality and craftsmanship of our rugs. Each piece is carefully inspected before it leaves our studio to ensure it meets our high standards.

Returns:
Due to the handmade nature of our products, we do not accept returns unless the item is defective. If you receive a defective product, please contact us within 7 days of receiving your order. We will work with you to resolve the issue promptly, either through a replacement or a refund, depending on the situation. Please note that we may require photos of the defect to process your claim.

Contact Information:
For any concerns or to report a defective product, please email us at elhuizachemarketing@gmail.com with your order number
and a description of the issue.